Serenade

Support

Contact Us

If you have any questions or suggestions, please contact us:

📧 terence.c.h.mo@icloud.com

We usually respond within 24-48 hours.

FAQ

Q: What if the app won't play sound?

A: Please check your device's volume settings and ensure the app has audio permissions. If the issue persists, restart the app or your device.

Q: The sleep timer doesn't work. What should I do?

A: Make sure the app is running in the background. Don't completely close the app, otherwise the timer may not work.

Q: How do I use the mix feature?

A: Tap multiple sound cards to play multiple sounds at once. Use the sliders at the bottom to adjust each sound's volume independently.

Q: What languages are supported?

A: Chinese, English, and Japanese are supported. The language automatically follows your device settings, or you can manually select it in Settings.